During the life of a Service Engagement, financial projects will be added and closed. Within N2K Delivery the
Engagement Manager must maintain the reporting structure by adding new financial project in the correct place of the
reporting structure. The structure is also important in order to calculate the different types of DVI and report
upwards in the Capgemini hierarchy on OTACE, Risks and Issues. The Engagement Manager can refer to the attached
guideline for further details on financial configuration.
The Engagement Manager should regularly evaluate changes within the Service Engagement but also outside it, that can
impact the structures used to write time. Increased and decreased scope of services to be delivered to the Client are
typically sources for adapting the structure of the time writing as new activities can be identified or old ones deemed
no longer necessary.
Below model shows a generic setup of a Service Engagement reporting structure for N2K Delivery, enabling the correct
logging of budgets and forecasts and the reporting and analysis of financial KPI’s.

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